Lockaway Storage Administrative Manager
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Position Description
As Administrative Manager for Lockaway Storage you will report directly to the Operations Director. You will interact with the Sales Manager and Marketing Manager establishing common goals, training requirements, marketing strategies and implementation procedures. You will oversee the daily operations of all facilities; have general supervision of all on-site personnel with input regarding manager performance; hire/fire manager/full time employee with Operations Director approval and within guidelines as established by Lockaway Storage Operating Procedures; responsible for facility expense control, including review and approval of payroll and petty cash reports; responsible for day to day project maintenance issues; review competition reports to identify shifts in the market and prepare recommendations for appropriate response; insure lien sale/auction procedures are followed as stipulated by California Law and perform other related business tasks as requested by Operations Director.
Major Responsibilities
Personnel
Field personnel development
- Hiring to be processed through company procedures with multiple interviews
- Firings to be reviewed by Operations Director re legal implications
- Counsel employees re disciplinary actions
- Review and approve payroll/timesheets - submit to Human Resources
- Review and approve requests for time off/vacations with managers
- Salary/job performance reviews (review and approval by Operations Director)
Marketing
- Coordination with Marketing Director re marketing strategies and implementation
- Consultation with Marketing Director re initiation and success/failure of programs.
- Coordination with Marketing Director re updates/upgrades to website.
- Review Market Surveys, identifying market changes with recommendations to Operations Director resulting in increase sales
Sales
- Coordination with Sales Director identifying training requirements and sales techniques
- Consultation with Sales Director re training programs for individual managers
- Customer Support
- Continuous review with managers as to how best to satisfy and retain customers
- Lien Process/Auction Proceedings
- Monitor auction sales assuring compliance with California Law
- Audit project files for compliance with lien process and auction proceedings
- Coordinate and schedule auction dates with auctioneer 1 yr. In advance
Maintenance
- Review project maintenance issue re cleanliness, curb appeal, repair needs
- Report to Operations Director needs of substantial repairs / facility damage
Security
- Monitor and assess security needs at projects
Computer
- Answer inquiries re Taskmaster issues ( with backup from Operations Director)
- Counsel managers with issues regarding proper computer procedures
Expense Controls
- Review and approve Petty Cash Reports – submit to Accounts Payable
- Audit facility results to insure implementation of Company policy
- Review office expenses, proper use of utilities and maintenance costs with onsite management
- If disciplinary actions result in termination of a manager immediate audit of Bank Deposits, Petty Cash, Office Equipment and Maintenance Equipment is required – report to Operations Director of any discrepancies.
Supervisory
- Counsel managers with issues re excessive alterations/uncollected rent
- Monthly report to Operation Director (written) re projects performance/requirements/recommendations and strategies
- Review weekly and monthly reports - respond to Operations Director inquiries
- Review quarterly inventory reports from managers identify misuse of company property
- Conduct safety reviews at all facilities
Essential Characteristics
- Responsible and motivated self-starter
- Able to perform with minimal supervision
- Excellent communication and supervisory skills
- Excellent organizational skills
- Honest
- Committed to the success of Lockaway Storage
- Flexible and responsive to the needs of the business
- Ability to adapt to changes within the business market
- Basic knowledge of business administration with strong computer skills
- Own, reliable transportation
Benefits
- Salary + deferred compensation package
- $300 auto allowance
- Paid vacation, paid holidays
- Company paid fitness/gym membership
- Comprehensive benefits package (medical, dental, vision and life insurance
- Simple IRA retirement plan
- Opportunities for advancement
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